Travel visa delays after UK’s crime records office hit by cyber ‘incident’

The process of securing an overseas visa has been thrown into disarray after UK’s criminal records office was hit with a two-month cyber security “incident”, the Standard can reveal.

ACRO, the national policing body which manages criminal record information and the exchange of records with other countries, was hit with a cyber security “incident” for two months on its website between January 17 and March 21st.

According to an email sent to those affected this week, the agency warned while it had no conclusive proof of a data breach, there is the possibility that data sent to it by customers such as “identification information and any criminal conviction data” was affected.

It has piled on backlogs to obtain a police certificate, which are crucial for obtaining many visas to popular destinations such as the US, New Zealand and Canada.